Most operators think of “the permit” as one thing. It is at least two, and they are reviewed by different people asking unrelated questions.
The building department cares about structure, occupancy, exiting, fire separation and life safety. The public health unit cares about whether food can be handled safely in the room you have drawn. Same drawing set, two reviews, and they can run at the same time — which they should, because sequencing them costs weeks for no reason.
This is what the health side is looking at.
Sinks — the most common reason for comments
If a submission comes back, sinks are the likeliest cause. They are counted, they are categorised, and each category has to exist independently.
| Sink | Purpose | Why it gets flagged |
|---|---|---|
| Handwashing | Hands only, nothing else | Missing, too far from where food is handled, or blocked by equipment |
| Warewashing | Dishes, pots, utensils | Wrong compartment count for the operation |
| Food preparation | Washing produce, thawing | Being asked to double as a handwash sink |
| Mop / service | Cleaning water disposal | Left out of the drawings entirely |
The principle underneath all of it: a sink used for hands cannot be used for anything else, and a reviewer will look at where handwash sinks sit relative to where food is actually handled. A handwash sink in the corner behind a rack is not accessible, however present it is on the plan.
Get the sink schedule right before submission and you remove the most likely comment letter.
Food flow
A reviewer reads the layout as a path: where raw product arrives, where it is stored, where it is prepared, where it is cooked or held, where it is served, and where waste leaves. The question is whether those paths cross in ways that let contamination move from raw to ready-to-eat.
What draws attention:
- Raw and ready-to-eat prep sharing a surface with no separation in space or sequence
- Waste leaving through the prep area
- Deliveries crossing the finished-product zone
- Storage that puts raw product above ready-to-eat
- Staff routes that pass through prep to reach the washroom or the back door
None of these are hard to solve on paper. All of them are expensive to solve after the walls are up.
Surfaces and finishes
The standard is roughly: smooth, non-absorbent, cleanable, and durable enough to stay that way. Applied to essentially every surface in the food area.
- Floors — sealed, coved at the wall junction in wet areas so there is no seam to trap water
- Walls — washable finish, and specifically so behind sinks, dish areas and cooking lines
- Ceilings — cleanable, and in prep areas usually smooth rather than open grid
- Millwork — sealed edges, no raw particleboard, no absorbent surface anywhere food touches
- Shelving — non-absorbent, off the floor, and set away from walls enough to clean behind
Two things catch people out. Unfinished wood anywhere in a food zone is a reliable comment. And domestic-grade cabinetry — which looks fine and is not built to be washed down repeatedly — often fails on the same grounds.
Equipment certification
Equipment in a commercial food premises is expected to carry recognised certification for commercial use. A reviewer may ask for the certification listing, and an uncertified unit found at final inspection is a genuine problem: the space is otherwise ready, and the fix is to replace the equipment.
This is where “saving” money on an imported or domestic-grade unit becomes the most expensive line in the project. It surfaces at the worst possible moment — when you are days from opening and the only remedy is a new machine with its own lead time.
Include certification documentation in the submission rather than waiting to be asked.
Storage, temperature and water
Cold holding and hot holding need enough capacity for the menu, positioned where the workflow actually needs them, with thermometers. A reviewer will notice if the cold storage looks undersized for the volume the layout implies.
Dry storage needs to be off the floor, away from chemicals, and not doubling as the mop room. Chemical storage separated from food storage is not a subtlety — it is a standard comment.
Hot water has to be sufficient for the fixture count and the dish machine, at the temperature the operation requires. Undersized water heating is a plan-review issue and an operational one.
Change rooms and staff facilities where the staff count warrants, and a place for personal belongings that is not the prep counter.
Washrooms
Fixture counts follow occupant load, which follows seating — so the seating number you choose on the concept sketch quietly sets the plumbing scope. Washrooms need to be accessible without walking through a food preparation area, and barrier-free provisions apply.
If the unit was previously retail or office, this is one of the places a change of use bites hardest.
Why submissions come back
In rough order of frequency:
- Sink count or placement — the single biggest one
- Missing equipment certification for one or more units
- Finish schedule incomplete — the drawings do not say what the surfaces are
- Food flow crossings the layout did not resolve
- Chemical and dry storage sharing space
- No grease interceptor sizing calculation where one is required
Every one of these is avoidable at the drawing stage, and every one costs a full review cycle when it is not. A resubmission is not a quick correction — it goes back into the queue behind everything filed since.
The final inspection
Plan review approves a drawing. The final inspection checks the room.
The inspector is looking for the space to match what was approved: the sinks where they were drawn, the finishes as specified, the equipment as scheduled, hot water at temperature, and everything actually installed rather than on order. Substitutions made during construction — a different unit because the specified one was delayed — are exactly what gets caught here.
If something changed during the build, raise it before the final rather than hoping it passes.
What to settle before drawings start
- The menu, fixed. It determines equipment, which determines sinks, ventilation and storage.
- The seating count. It determines washrooms, exiting and occupancy.
- The equipment schedule, with certification confirmed for every unit.
- Where waste goes, and how it leaves without crossing prep.
- Whether the unit has been a food premises before, and if not, what the change of use pulls in.
The honest summary
Plan review is not adversarial and it is not unpredictable. Reviewers are checking a consistent set of things, and a complete, internally consistent submission usually clears without drama.
Projects that struggle almost always did so for one of two reasons: the drawings were incomplete, or the menu was still moving while they were being drawn. Both are decided long before anyone submits anything.
We prepare submissions against the health unit’s requirements before they go in, precisely because a comment letter costs a cycle and a cycle costs weeks of rent on a room you cannot open yet.

